Managed IT Support
Day-to-day help when something breaks or slows you down. Remote support when that is enough, and a local team you can call during office hours.
Secure. IT. Simple
Managed IT services and technology consulting from Ashington — so your people can work wherever they need to, without wrestling with technology.
Trusted by local businesses
Accreditations
Services
Practical support mapped to how small UK firms actually work — from the helpdesk call to the network, the cloud and the kit on the desk.
Day-to-day help when something breaks or slows you down. Remote support when that is enough, and a local team you can call during office hours.
Protect systems and people from everyday threats — including virus and spyware removal — so confidential work stays confidential.
Move the right workloads to the cloud and keep them running, so staff can get to email, files and tools from the office or on the road.
Network design and connectivity that fits how your teams operate — faster, more reliable links between people, sites and services.
Backup planning and recovery support so important information is not left to chance when a laptop fails or a file disappears.
Keep an eye on the systems your business relies on, so issues can be spotted and sorted with less disruption to your day.
Laptop and desktop repair when kit ages, fails or needs bringing back up to date — so people are not stuck without a working machine.
Need help now? Call during office hours — we are only ever a phone call away.
Why Secure IT
Straight-talking managed IT for Northumberland and the wider region — built around how your people work, not around jargon.
We are in Ashington. When you need someone who understands local businesses — solicitors, hotels, engineering firms and more — we are already here.
Clients tell us the difference is having a team of experts only ever a phone call away — not a distant call centre that does not know your setup.
We work with you on an End User strategy aligned to your business needs — updating ageing kit, tightening security and reducing unnecessary downtime.
Secure. IT. Simple. We explain what matters in language you can act on, so technology supports the work — not the other way round.
Cyber Essentials certified · Microsoft Partner
How we work
We start by looking at where and how your teams operate, how they need technology to support them, and then work with you to develop an End User strategy that’s aligned with your business needs and objectives.
Get startedWe look at where and how your teams operate today.
We develop an End User strategy matched to your needs and objectives.
Managed IT so your workforce can work whenever and wherever they choose.
Testimonials
Before we partnered with Secure IT, we had an outdated infrastructure and equipment that wasn’t up to par and was frequently failing. Secure IT have updated our computer and server network and has essentially brought us up-to-date. We were switched to a more reliable internet service giving us a much faster broadband speed and helped us roll out digital dictation! Secure IT has provided unbeatable customer service with an amazing quality of service that has resulted in minimized downtime and disruption. We have peace of mind knowing there is a team of experts behind us, only ever a phone call away, guaranteeing high levels of service and solutions that strengthen our business.
Improved the security and speed of our network and helped us migrate to the cloud
Unparalleled support compared to our previous suppliers.
Superb support when we need it. Highly recommended!
Contact
Speak to the team, request support, or start a conversation about your IT.
Assetwatch Building, Former Army Reserve Centre,
Reiverdale Road, Ashington, NE63 9AQ
Monday–Friday: 08:30–17:00
Saturday–Sunday: Closed
Tell us how we can help. We respond during office hours.